Privacy Policy
Last updated: 25 October 2023
At Konig Engines, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.
1. Information We Collect
We may collect the following information when you use our website:
Personal information: Name, billing address, shipping address, email address, and telephone number.
Order information: Products purchased, order history, and transaction details.
Payment information: Payment details processed securely by our payment service providers.
Technical information: IP address, browser type, device information, and website usage data.
Communication data: Information you provide when contacting our customer service team.
2. How We Use Your Information
We use your personal information to:
Process and fulfil orders.
Arrange delivery and provide order updates.
Process payments, refunds, and returns.
Respond to enquiries and provide customer support.
Prevent fraud and protect our website.
Maintain business records and comply with legal obligations.
Improve our website, products, and services.
3. Payments and Third Party Services
Payments may be processed by trusted third party payment providers. Konig Engines does not intentionally store full payment card details on its own systems.
We may share necessary information with delivery companies, payment processors, website hosting providers, and other service providers where required to operate our business.
These providers are expected to handle personal information in accordance with applicable data protection requirements.
4. Cookies and Website Analytics
Our website may use cookies and similar technologies to support essential website functions, remember preferences, analyse website performance, and support advertising where enabled.
Where required by law, non-essential cookies and tracking technologies will only be activated after the appropriate consent has been obtained.
You can manage available cookie preferences through our website’s cookie settings and, where applicable, your browser settings.
5. Sharing Your Information
We do not sell your personal information.
We may share information with service providers, delivery partners, payment processors, professional advisers, or public authorities where necessary for business operations, legal compliance, fraud prevention, or the protection of our rights.
We only share information as appropriate for the relevant purpose and subject to applicable law.
6. Data Storage and Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer support, legal compliance, and legitimate business recordkeeping.
7. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of eligible personal information.
Restrict or object to certain processing.
Request a portable copy of your information.
Withdraw consent where processing is based on consent.
Lodge a complaint with the relevant data protection authority.
To exercise your rights, contact us using the details provided below.
8. International Data Transfers
Some service providers may process personal information outside Germany, the European Union, or the United Kingdom.
Where applicable, we will use appropriate safeguards required by data protection law for international transfers.
9. External Links
Our website may contain links to third-party websites. König Engines is not responsible for the privacy practices of external websites. We recommend reviewing their privacy policies before sharing personal information.
10. Children’s Privacy
Our website is intended for customers purchasing automotive products and is not directed at children. We do not knowingly collect children’s personal information in circumstances where doing so would be unlawful.
11. Changes to This Policy
We may update this Privacy Policy when our business practices, website features, or legal requirements change. The latest version will be published on this page with its updated date.
12. Contact Konig Engines
For questions about this Privacy Policy or your personal information, please contact us:
Business name: Konig Engines
Email: contact@konigengines.com
Business address: Andreas Meyer Straße 38.
Hamburg, Germany 22113
If applicable, you may also contact the relevant data protection authority regarding concerns about how your personal information is handled.
Konig Engines — Your privacy matters to us.